Privacy Policy

Privacy Policy

Effective Date:  6/3/2024

1. Introduction

Welcome to Duanesburg Ambulance. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

– Personal Information: Name, email address, phone number, and mailing address when you contact us or fill out forms on our website.

– Usage Data: Information on how you access and use the website, including your IP address, browser type, pages visited, and the time spent on those pages.

3. How We Use Your Information

– To provide and maintain our services.

– To notify you about changes to our services.

– To provide customer support.

– To gather analysis or valuable information to improve our services.

– To monitor the usage of our website.

– To detect, prevent, and address technical issues.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

– Service Providers: To help us provide and improve our services.

– Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Security of Your Information

We strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

– The right to access – You have the right to request copies of your personal data.

– The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

– The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

– The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

– The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

– The right to data portability – You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

– By email:

– By phone: 518-895-2200

– By mail: 130 Cole Rd. Delanson NY, 12053

10. Compliance with New York State Laws

– Privacy Compliance Officer:

– Data Retention and Disposal: Information collected is retained in accordance with New York State laws and securely disposed of when no longer needed.

– Breach Notification: In the event of a data breach, affected individuals and relevant authorities will be notified promptly as required by the SHIELD Act.

– Use and Disclosure of PHI: If applicable, PHI will be handled in compliance with HIPAA and New York State regulations, ensuring minimal necessary disclosure.

11. SMS Compliance

– Brand and Campaign Registration: We have registered our brand and messaging campaigns with The Campaign Registry (TCR) to comply with 10DLC regulations. This ensures our SMS messages are sent in accordance with mobile carrier requirements.

– User Consent: We obtain user consent before sending SMS messages. Users can opt-in via online forms, email, or other methods. Sample messages used to obtain consent are available upon request.

– Opt-Out Options: Users can opt out of receiving SMS messages at any time by replying with “STOP,” “CANCEL,” or “UNSUBSCRIBE.”

– Compliance and Fees: We adhere to all TCR and carrier requirements, including any associated fees for registration and maintenance of our SMS capabilities.